Yes, you can request a cancellation or change within 24 hours of placing your order.

In case of cancellation within this period , the full fee will be refunded .

If more than 24 hours have passed, your order cannot be cancelled or changed because it has been processed.

You can return your order within 30 days after you receive it.

The product must be undamaged and unused.

For support regarding your return, simply email us at support@lumipop.co — we'll respond within 24 hours.

You can make secure payments with all credit and debit cards .

Your orders are delivered to your address within 7–12 days on average.

When your shipment is on its way, tracking information will be shared via e-mail.

If your product arrives damaged or defective, please contact us within 7 days . We will resolve the issue quickly.